Fulfillment Policy:
At CI SPORT, we strive to ensure a seamless shopping experience for our customers. Our fulfillment policy outlines the process and timelines for order processing, shipping, and returns.
**Order Processing:**
- Orders are processed within 1-2 business days of being placed.
- Customers will receive an email confirmation with their order details once their order has been successfully processed.
**Shipping:**
- We offer standard shipping via USPS, UPS and expedited shipping options for faster delivery.
- Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international orders.
- Expedited shipping options are available at checkout for customers who require faster delivery.
- Customers will receive a shipping confirmation email with tracking information once their order has been shipped.
**Returns:**
- We accept returns within 30 days of purchase for a full refund or exchange.
- To initiate a return, customers can contact our customer service team or submit a return request through their account on our website.
- Items must be returned in their original condition and packaging, with all tags attached.
- Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned items.
**Contact Us:**
- If you have any questions or concerns about our fulfillment policy, please don't hesitate to contact our customer service team at salestaff@cisport.com
Privacy Policy:
We understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.
1. **Information Collection and Use:**
- We collect personal information such as name, email address, and demographic information when you voluntarily submit it to us through forms on our website.
2. **Use of Information:**
- Personal information is used to provide you with the services you request and to communicate with you about our products, services, and promotions.
3. **Data Sharing:**
- We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep your information confidential.
4. **Cookies:**
- We use cookies to enhance your browsing experience and gather information about how you use our website. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.
5. **Security:**
- We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. **Contact Us:**
- If you have any questions or concerns regarding this Privacy Policy, please contact us at salestaff@cisport.com
Terms of Service
1. **Use of Website:**
- You must be at least 13 years old to use our website. If you are under 13, please do not use our website.
- You agree to use our website only for lawful purposes and in accordance with these Terms of Service and all applicable laws and regulations.
2. **Intellectual Property:**
- The content on our website, including text, images, logos, and trademarks, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works of any content on our website without our prior written consent..
3. **Disclaimer of Warranties:**
- Our website is provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free.
- We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
4. **Limitation of Liability:**
- In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or these Terms of Service.
5. **Changes to Terms of Service:**
- We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms of Service periodically for updates.
If you have any questions or concerns regarding these Terms of Service, please contact us at salestaff@cisport.com